{"id":954,"date":"2021-10-13T10:26:19","date_gmt":"2021-10-12T23:26:19","guid":{"rendered":"https:\/\/proddva.wpengine.com\/?page_id=954"},"modified":"2023-11-03T18:18:23","modified_gmt":"2023-11-03T07:18:23","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/commemorations.teg.com.au\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\t\t
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    Attendance Pass<\/h4>\n
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    Only my first and last names have been printed on my attendance pass \u2013 not my full name (as it appears on my photo ID). Is this a problem?<\/div>\n
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    No. An attendance pass that includes your first name and last name is a valid attendance pass. It does not matter whether or not your middle name is printed on the pass.<\/p>\n

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    What if I lose my attendance pass, or it is stolen before I get to France or T\u00fcrkiye?<\/div>\n
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    If you lose, misplace, or have your attendance pass stolen before you arrive in France or T\u00fcrkiye, you must identify this at the box offices located at each commemoration. Processes will be in place for the reissue of attendance passes at the commemorative site.<\/p>\n

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    What if my attendance pass is damaged?<\/div>\n
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    If your attendance pass is damaged before you arrive at the commemorative site, you must identify this at the box offices located at each commemoration. Processes will be in place for the reissue of attendance passes at the commemorative site.<\/p>\n

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    Who is eligible for an attendance pass?<\/div>\n
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    Australian (and New Zealand for joint Commemorations) citizens and permanent residents, citizens of the host country in which a Commemoration will be held, and citizens of other countries are eligible to apply for a pass. To be eligible for an attendance pass, you must supply personal and other details as required by the application form.<\/p>\n

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    Can I transfer my pass to a friend or family member?<\/div>\n
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    No. Attendance passes are non-transferable and cannot be used by anyone other than the person whose name appears on it. It cannot be traded, offered for sale, or exchanged in any circumstance.<\/p>\n

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    Does my child need an attendance pass?<\/div>\n
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    All individuals over the age of two years, on the day of the commemorative service, must hold an attendance pass to gain entry.<\/p>\n

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    How will I know I have been successful in my registration?<\/div>\n
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    You will receive confirmation by email.<\/p>\n

    If the email confirmation does not appear in your inbox, check your “spam and junk” folders.<\/p>\n

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    I am booked on a tour that will attend an overseas commemorative service. Do I need to register for an attendance pass?<\/div>\n
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    All attendees require an attendance pass. Please contact your tour provider or travel agency and ask if they are arranging your attendance passes on your behalf.<\/p>\n

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    Will the Australian government pay for any of my costs associated with attending a Commemorative Service?<\/div>\n
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    No. Holders of an attendance pass must make their own travel arrangements and meet all costs associated with travel. This includes flights (international and domestic); accommodation; on-ground transport; travel insurance; passport and visa costs (where they apply) and all incidental expenses.<\/p>\n

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    Identification<\/h4>\n
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    What if I forget to bring my passport\/drivers licence\/national identity card with me to the Commemoration?<\/div>\n
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    If you forget to bring your passport (or a photocopy)\/drivers licence\/national identity card, with you for the identification check, you will be asked for other photographic identification documentation. If you are unable to provide other identification documents, there will be a process in place to attempt to verify your identity. If your identity can not be verified, you may not be permitted entry to the Commemoration.<\/p>\n

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    On Site<\/h4>\n
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    Will there be seating available?<\/div>\n
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    There is no general public seating for the Dawn Service at the Anzac Commemorative Site, Gallipoli. Attendees are able to sit on the grassed areas, and it is advisable to bring a plastic sheet or similar to protect from the damp ground overnight. There is limited general public seating available at both the Australian National Service at Lone Pine and the New Zealand National Service at Chunuk Bair.<\/p>\n

    There will be general public seating at Villers-Bretonneux. This will be available on a first-come, first-served basis.<\/p>\n

    There will be limited\u00a0accessible<\/u> seating for those who require it at all sites. There is a field in the registration form where you can indicate if you require accessible seating. Folding chairs or temporary seating are not permitted on site.<\/p>\n

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    What does accessible seating provide?<\/div>\n
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    Extremely limited on site assistance is available to visitors who have a health or mobility issue. On site assistance comprises of reserved seating and access to a limited number of dedicated accessible toilets. Attendees seeking accessible seating will need to apply at the time of registration, as places are limited. Spaces will be allocated on a most-at-need basis. Access to this assistance cannot be guaranteed. Eligible attendees are able to have one carer (who is a registered attendee) with them to provide personal assistance. If you have indicated you require accessible seating please make yourself known to staff when you arrive on site.<\/p>\n

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    Who is eligible for accessible seating?<\/div>\n
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    To receive assistance, a person\u2019s mobility status must substantially impair their ability to move safely at and between the commemorative sites. Please note, attendees must bring their own wheelchair, walker or mobility aids if required.<\/p>\n

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    Will there be shelter in case of bad\/wet weather?<\/div>\n
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    The weather in T\u00fcrkiye and France is highly variable. The sites are exposed to the elements and there is no permanent shelter at any of the sites. Strong winds and heavy rain have been experienced in previous years. Attendees should ensure they come prepared for these extreme conditions. Umbrellas are not permitted, however ponchos will be distributed to all attendees.<\/p>\n

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    Will there be toilet facilities?<\/div>\n
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    Portable toilets will be available at all commemorative sites.<\/p>\n

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    Will there be food or beverages available for purchase?<\/div>\n
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    You will not be able to purchase food or beverages at the Australian National Memorial at Villers-Bretonneux. However, limited complimentary bottled water, will be available.<\/p>\n

    There will be limited food vendors on site at each of the Anzac commemorative sites in Gallipoli. Complimentary bottles of water will also be available.<\/p>\n

    It is recommended that you bring adequate supplies of non-perishable food. Please note there is a strict no alcohol policy. Please see the list of prohibited Items below for guidance on what items you can and cannot bring into the site, particularly in relation to liquids such as water.<\/p>\n

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    Can I register for an attendance pass when I arrive at the Commemoration?<\/div>\n
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    Any attendance passes that remain available 24 hours before the commencement time of the Commemoration will be made available at the entrance when the site opens to individuals who attend in person and present a passport, drivers licence or national identity card.<\/p>\n

    Attendance passes in T\u00fcrkiye will be available until 2:30am on 25 April.<\/p>\n

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    Can I lay a wreath at the service?<\/div>\n
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    Wreath-laying, by invited official representatives, will occur during the official part of the services. Please note official public wreath laying will not occur at the Dawn Service.<\/p>\n

    For France, members of the public who wish to lay a wreath will have the opportunity to do so at the conclusion of the official program.<\/p>\n

    For T\u00fcrkiye members of the public who wish to lay a wreath, will have the opportunity to do so at the conclusion of the official program, and official wreath-laying at the Lone Pine and Chunuk Bair commemorative services sites.<\/p>\n

    Individuals are to supply their own wreaths and it is their responsibility to carry, care for and transport any private wreaths to the service. There are no facilities or arrangements for storage or transport of personal wreaths at the sites.<\/p>\n

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    Security<\/h4>\n
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    Is there a list of prohibited items?<\/div>\n
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    The following items are prohibited at the Commemoration:<\/p>\n

    a.Dangerous or hazardous items of any kind including fireworks, flares, lasers and smoke canisters;
    \nb. Advertising or marketing messages;
    \nc. Large backpacks (Day-packs, e.g. Aircraft cabin bag sized are acceptable);
    \nd. Furniture or camping equipment including tents, folding chairs and stretchers;
    \ne. Alcohol of any kind;
    \nf. Glass containers and cans of any kind;
    \ng. Liquids, aerosols and gels over 100ml in T\u00fcrkiye, other Commemorations restrict open bottles of liquid;
    \nh. Flammable liquids;
    \ni. Weapons or sharp objects, including umbrellas (a poncho will be issued if required);
    \nj. Large objects;
    \nk. Musical instruments of any kind and any other object that may be used to cause a disturbance including air horns and vuvuzelas;
    \nl. Hiking poles (Medical aids, such as walkers and walking sticks will be permitted subject to medical need);
    \nm. Large flags or banners;
    \nn. Professional photographic equipment (e.g. Large zoom lenses, audio visual or cinematographic devices apart from accredited media);
    \no. \u2018Selfie\u2019 sticks and large camera tripods;
    \np. Drones and remote control devices; and
    \nq. Any other item that might compromise public safety or enjoyment of the Commemoration or that is illegal under the laws of Australia or the host country.<\/p>\n

    Any prohibited items will be confiscated and may be destroyed.<\/p>\n

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    What type of security do you have at the Commemorations?<\/div>\n
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    Security is the responsibility of the host nation authorities, who provide considerable Military, Police and Medical assistance to the commemorations. Airport-style screening and bag searches will occur. Prohibited items will be confiscated and may not be returned to you. All visitors will be wrist-banded after passing through security. The directions of the host nation authorities and service officials must be adhered to at all times. Please note there is a strict no-alcohol policy at all sites.<\/p>\n

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    Transportation<\/h4>\n
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    Where is the commemorative service at Villers-Bretonneux?<\/div>\n
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    The Australian National Memorial is located approximately 2 hours\u2019 drive north of Paris. It is located on Route de Villers Bretonneux 80800 Fouilloy; 20km east of Amiens, and is roughly half way between the town of Villers-Bretonneux and the towns of Corbie and Fouilloy.<\/p>\n

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    How do we get to the Australian National Memorial at Villers-Bretonneux?<\/div>\n
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    There is no parking close to the commemorative site. All attendees must arrive by one of the following methods:<\/p>\n

    Private vehicles (Car Park Shuttle)<\/em><\/strong><\/p>\n

    Private vehicles are to park at the public Car Park located at 1 Rue de la Gare (D168) in Villers-Bretonneux, where free Car Park Shuttles will run regularly through the early hours of 25 April. The last shuttle to the service will depart the public Car Park at 4:45am. Return shuttles will commence after the service.<\/p>\n

    Tour Operator Coach<\/em><\/strong><\/p>\n

    Attendees travelling by tour coach will be dropped off and picked up at the site.<\/p>\n

    Walk from nearby towns<\/em><\/strong><\/p>\n

    Attendees may walk to the Australian National Memorial from the adjacent villages of Corbie, Fouilloy and Villers-Bretonneux along designated pedestrian paths which will be illuminated for safety.\u00a0 The walk from Villers-Bretonneux takes approximately 45 minutes (3km) and walking from Corbie and Fouilloy takes approximately 30 minutes (2km). It should be noted, however, that parking in these towns may be restricted on 25 April.<\/p>\n

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    Where is the commemorative service at Gallipoli?<\/div>\n
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    The Gallipoli Peninsula is a 5 hour drive from Istanbul. The nearest towns to the commemorative sites are Eceabat (20km), \u00c7anakkale town centre (30km) and Gelibolu (45km), but there is no public transport available from these towns to the national park.<\/p>\n

    The services take place in the Gallipoli Campaign Historical Site, a protected area in a national park, which is an isolated, remote and exposed location with no permanent infrastructure, facilities or shelter.<\/p>\n

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    How do we get to the Anzac Commemorative Site at Gallipoli?<\/div>\n
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    There is no parking close to the commemorative site. All attendees must arrive by one of the following methods:<\/p>\n

    Tour Operator\/Coach<\/em><\/strong><\/p>\n

    Most visitors attend the commemorations as part of a guided bus tour. Numerous tour providers in Australia and T\u00fcrkiye offer tours that incorporate the Dawn Service. We recommend that visitors travel to the commemorations as part of an organised tour arriving by coach.<\/p>\n

    Private vehicles (Car Park Shuttle)<\/em><\/strong><\/p>\n

    Private vehicle parking is not permitted near the Anzac Commemorative Site.\u00a0Private vehicle parking will be available at Kilye Cove between 10:00pm on 24 April and 2:30am on 25 April. You will need to arrive at the Kilye Cove car park before the closing time of 2:30am in order to attend the commemorative services. \u00a0Shuttles will be available to transport visitors from Kilye Cove to Beach Cemetery. Visitors will walk approximately 1km from Beach Cemetery to the southern entry of the Anzac Commemorative Site.<\/p>\n

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    Where Can I Find Further Information?<\/h4>\n
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    Where can I find further information on attending the services?<\/div>\n
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    More information on attending the commemorative services in France and T\u00fcrkiye is available through the Department of Veterans\u2019 Affairs website at:<\/p>\n